As we work on offering managed services to clients, there’s a philosophy behind what we do that is important to talk about, because it affects the results.

One way to talk about this is that managed services implementation involves two key components: You want to build the right systems, and then you want to support them well! Do those two things, and you can rest easy about your IT model and how it supports your day to day work.

Building the Right Systems

The IT tools that you use have to support your business needs.

Those people who are responsible for making vendor decisions have to start by looking internally. It’s important to spend time brainstorming what the pain points are, and what challenges technology can help face. Then you form a targeted plan that’s going to help your business to improve over time, instead of just being inundated with new technology. Being “ready” is a big deal with IT upgrades and similar changes. It’s part of how businesses adjust to the challenge of modernization – and in our view- they shouldn’t do it alone! Specialized consultants can make the journey worlds easier, one step at a time.

Maintaining Systems

After you build things right, when you have these vendor choices in hand, you need to make sure that you have adequate support. That means going to the right firm for managed services.

Consultation with Managed Services

Here’s an example of how consulting works – what does your business send to the cloud?

One key task is for businesses to figure out which data sets need to go to the cloud and how they will get there. Setting up a cloud gateway is often imperative in designing these types of systems.

Businesses can also choose from public, private or hybrid cloud models and options.
Multitenant cloud has its pros and cons, as do other models.

Help with IT

At Craftech, we excel in helping companies to achieve their goals. We offer things like VoIP phone systems and computer repair, IT staff augmentation, and more, with attention to the actual use cases and the business needs they address. You don’t have to wonder if your software systems are up to par – contact us and get dedicated support and consulting to make sure that your business is ahead of the curve. We take pride in an array of key services that drive our clients’ success in practical ways. Take a look at the website for more an get in touch – we’ll help you to assess assets and systems well – and find the next step.