Selecting The Right Managed Services Provider To Help Your Business

Selecting The Right Managed Services Provider to Help Your Business

It is easy to feel overwhelmed by the vast amount of information regarding IT today. With the constant advancements in this industry, staying up-to-date with the latest trends and best security practices for your business can seem impossible – especially with the day to day business operations.

This is why businesses of all sizes are now choosing to use a Managed Services Provider (MSP) to handle their IT. But how do you decide which one is right for your business? The following factors will help you pick the right managed services provider to get the best results.

They Should Offer More Than Just Basic IT Support  

You want to work with someone that can deliver more than the occasional support when one of your servers or computers goes offline. In addition to the generic IT support, a good managed services provider will help you plan for your future by recommending and implementing proactive solutions to prevent any potential issues.

The company you choose should also be partnered with multiple software and hardware vendors in order to supply you with a solution that’s best for your business’ unique needs. If service provider doesn’t have a diverse vendor selection, it means they are selling one-size-fits-all service to every business.

They Should Deliver Enhanced Security and Backup Solutions

Protecting your data is one of the most important things an MSP will do for you. To do this successfully, the company needs to be expert in secure backup solutions and advanced security offerings. Having a secure, off-site data service center is a great indication that an MSP can backup your most sensitive documents and data. These data centers will allow your business to quickly resume routine processes following data loss.

Also, cybercriminals are becoming more and more creative in infiltrating company systems and stealing information. To protect your data, you need to work with a managed service provider that stays up-to-date with the latest cyber threats. Only then can they provide solutions to help you avoid falling victim to such attacks and scams.

They Should Be Able To Scale With Your Business

Growth is critical goal for all businesses. However, smaller IT companies are sometimes not able to meet all of your needs once your company reaches a certain size. If your business continues to expand, you’ll need an MSP that can accommodate the addition of users whether it’s on a large-scale change resulting from acquisitions and expansions, or a user-to-user basis. Before you go around interviewing MSPs for your business, identify your specific IT needs and decide what the best solutions are to meet those needs.

CrafTech Computer Solutions has your back and will do whatever it takes to keep your business running smoothly.

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From full network setup, tech support, data backup, and more, CrafTech strives to provide you with solutions to all your IT needs.

Knowledgeable, responsive and caring. We recently hired CrafTech for IT support of our small Non-profit. They treat us like we are one of their most important clients. Very responsive to our requests and help step us through the process to get set up with them. Definitely recommend them.
Trouble with getting an email address at work with my name given incorrectly! So the email wouldn't work & then my name signing on was changed too! Josif was able to resolve both issues quickly, considering I was on 3rd shift & didn't respond back right away!
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CrafTech has been providing services to our company for many years. They have been the most resourceful and efficient to resolving all our IT issues.
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Our agency has been using CrafTech for several years. All of their team members are extremely helpful and they are always quick to respond to and take care of any technical issues we experience.
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These guys are very professional and prompt with their service. The obviously know their trade and I can highly recommend them!! They managed to revive my crashed PC and transferred all the files to my new computer on short notice and in no time!! The cost for this service was ...
We've been using CrafTech for over 6 years and we could not be happier with their service and expertise. CrafTech is super responsive when we have issues and resolve them quickly and correctly. The staff could not be more professional and nice. I totally recommend CrafTech!!!
Whenever I have a problem with my computer (user-error or otherwise), CrafTech always resolves the issue very quickly. Their staff is always very friendly and responsive to my issues (whether it is my business or personal computer). Couldn't be more pleased with their services and highly recommend them.
We recently engaged Craftech to update our entire office network set-up (email, Sharepoint, Cybersecurity and unified Wi-Fi installation) in both of our locations in Philadelphia and Marlton New Jersey. Craftech is extremely professional and organized. We are also using Craftech to manage our IT services and are ...
Adrian LoAdrian Lo MD PC
Craftech was able to meet each one of our needs from network configuration and optimization, domain creation and configuration, spam and malware prevention and defense, remote PC access, internet and WiFi optimization, printer and device management, and many Read More
Zafeiris AkranisPhilly's Best Steak Company, Inc
I have been a loyal, enthusiastic customer of CrafTech (Tony) for about 25 years now. Craftech from Day One handled all of my needs, for a fair and reasonable price with top-notch service.  Read More
I just wanted to let you know what a great job Evan did on Friday with Laura Martin’s PC. We really appreciate his diligence in taking care of the situation.
Eric Bause, ARM, Media PA | Consulting ActuaryThe Actuarial Advantage Inc.
If you would like excellent service at a great price CrafTech is the place to go.
Susan Griffin
Being able to call CrafTech for small or large problems, hardware, quick solutions and always getting a fast reliable fix….Priceless!!!
Donna/Irene/Joanne/Tina, AdministratorsUpper Providence Township
CrafTech is responsive when we call and are very efficient. They find the most cost effective way to deal with issues.
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The real testament to CrafTech is their responsiveness. I can’t even remember a time when our servers have been down for more than 30 minutes.
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Danielle Shull, PresidentPinnacle Healthcare Recovery Partners
It is such a huge weight off my shoulders to know that our data is safe, and that ANY problems I have with my computer, your team will fix it for me…and QUICK!
Jennifer L. Borys, PresidentWoodside Associates
I called CrafTech and my mind has been at ease ever since. Tony and Eric gave us amazing service and had us up and running more quickly than I ever imagined possible.
Joyce Csanady, OwnerSigns By Tomorrow
The extensive efforts that CrafTech takes to reduce spam dramatically decreases the junk in our inboxes while ensuring that our customers can get through to us.
Rob Ferber, Office ManagerLinvilla Orchards

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