The Need For Managed Services | IT Managed Services

The Need For Managed Services

The Need For Managed Services

Let’s talk about managed IT, because most companies need some help from time to time.

The cybersecurity world is getting vastly more complex, and more difficult to navigate for people who don’t live and breathe this stuff.

But companies can get effective firepower to fight hackers and secure networks with the right kinds of third-party consultants, and with the right acumen and dedication to foiling the black hat actors roaming the digital landscape.

That’s what we’re here for in managing things like server installation, backup and recovery, project management and network provisioning.

The Timeline

One way to think about the changes (and the changing needs for business) is to look at the timeline of business operations getting more digitally complex over the past couple of decades.

First we had the big data revolution. Companies were using larger and larger databases to catalog more and more data about their operations. Engineers were using things like Apache Hadoop to wrangle all of that information and come up with business insights, with the help of professional “data scientists” who were envisioning a bright new future running on that big data.

Then the cloud craze hit. Over a decade or so, business made the big sea change from box license software to cloud services and being able to custom order everything they needed through the Internet with rapid elasticity.

But that came with its own challenges and its own complexities, and so vendor consulting became even more important than ever. People had to figure out how to use the cloud effectively – which can be more complicated than just “buying the next new thing.” Good tech adoption has to help, not hinder, a business. Tools have to be user-friendly. Interfaces have to be intuitive. The list goes on.

Virtualization and Outsourcing

Then, too, companies began to experiment with virtualization and container setups. On premises hardware started to become more of a thing of the past. At the same time, services like AWS and Microsoft Azure became the go-to for companies as a way to securely store data and provide backups.

But that screams a need for management. How do you get all of that stuff up and running? What are ETL and ELT, for example? How do you implement legacy migration?

The questions could go on forever, but the answers are here. At Craftech, we help companies to really revolutionize their approach to IT to meet the modern challenges of the day with a renewed confidence that stands them in good stead with their servers and networks. Talk to us about your business needs, and we will suggest managed services that take you from 0 to 60 when it comes to updating to meet today’s challenges. We are the cream of the crop when it comes to vendor and consulting assistance. Get the best – for the best result.

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Our Satisfied Customers

From full network setup, tech support, data backup, and more, CrafTech strives to provide you with solutions to all your IT needs.

Knowledgeable, responsive and caring. We recently hired CrafTech for IT support of our small Non-profit. They treat us like we are one of their most important clients. Very responsive to our requests and help step us through the process to get set up with them. Definitely recommend them.
Trouble with getting an email address at work with my name given incorrectly! So the email wouldn't work & then my name signing on was changed too! Josif was able to resolve both issues quickly, considering I was on 3rd shift & didn't respond back right away!
Dawn Ruhl DussellHarwood House
CrafTech has been providing services to our company for many years. They have been the most resourceful and efficient to resolving all our IT issues.
Anna GonokhovaCommand Arms
Our agency has been using CrafTech for several years. All of their team members are extremely helpful and they are always quick to respond to and take care of any technical issues we experience.
Barbra TabnickThe Radio Agency
These guys are very professional and prompt with their service. The obviously know their trade and I can highly recommend them!! They managed to revive my crashed PC and transferred all the files to my new computer on short notice and in no time!! The cost for this service was ...
We've been using CrafTech for over 6 years and we could not be happier with their service and expertise. CrafTech is super responsive when we have issues and resolve them quickly and correctly. The staff could not be more professional and nice. I totally recommend CrafTech!!!
Whenever I have a problem with my computer (user-error or otherwise), CrafTech always resolves the issue very quickly. Their staff is always very friendly and responsive to my issues (whether it is my business or personal computer). Couldn't be more pleased with their services and highly recommend them.
We recently engaged Craftech to update our entire office network set-up (email, Sharepoint, Cybersecurity and unified Wi-Fi installation) in both of our locations in Philadelphia and Marlton New Jersey. Craftech is extremely professional and organized. We are also using Craftech to manage our IT services and are ...
Adrian LoAdrian Lo MD PC
Craftech was able to meet each one of our needs from network configuration and optimization, domain creation and configuration, spam and malware prevention and defense, remote PC access, internet and WiFi optimization, printer and device management, and many Read More
Zafeiris AkranisPhilly's Best Steak Company, Inc
I have been a loyal, enthusiastic customer of CrafTech (Tony) for about 25 years now. Craftech from Day One handled all of my needs, for a fair and reasonable price with top-notch service.  Read More
I just wanted to let you know what a great job Evan did on Friday with Laura Martin’s PC. We really appreciate his diligence in taking care of the situation.
Eric Bause, ARM, Media PA | Consulting ActuaryThe Actuarial Advantage Inc.
If you would like excellent service at a great price CrafTech is the place to go.
Susan Griffin
Being able to call CrafTech for small or large problems, hardware, quick solutions and always getting a fast reliable fix….Priceless!!!
Donna/Irene/Joanne/Tina, AdministratorsUpper Providence Township
CrafTech is responsive when we call and are very efficient. They find the most cost effective way to deal with issues.
Ido Roizman, ControllerRoizman
The real testament to CrafTech is their responsiveness. I can’t even remember a time when our servers have been down for more than 30 minutes.
Denise Urban, Business ManagerRes-Kem General Water
You have been indirectly responsible for numerous sales in particular, and customer satisfaction in general.
Dave Peairs, Technical DirectorNALCO CAL WATER | An Ecolab Company
We’ve gotten the best responses, problem solving and service with a smile that we’ve had since doing business with CrafTech.
Danielle Shull, PresidentPinnacle Healthcare Recovery Partners
It is such a huge weight off my shoulders to know that our data is safe, and that ANY problems I have with my computer, your team will fix it for me…and QUICK!
Jennifer L. Borys, PresidentWoodside Associates
I called CrafTech and my mind has been at ease ever since. Tony and Eric gave us amazing service and had us up and running more quickly than I ever imagined possible.
Joyce Csanady, OwnerSigns By Tomorrow
The extensive efforts that CrafTech takes to reduce spam dramatically decreases the junk in our inboxes while ensuring that our customers can get through to us.
Rob Ferber, Office ManagerLinvilla Orchards

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Media Office

34 State Road
Media, PA 19063
(610) 566-0980

Aston Office

4748 Pennell Road
Aston, PA 19014
(610) 494-5141