VoIP systems are becoming increasingly popular as businesses look to reduce costs and improve communication. However, managing a VoIP system can be tricky due to its reliance on hardware resources, internet connection and security measures. If not managed properly, your VoIP system will be extremely unreliable.

In the past eight years, over 35 million new VoIP lines have been created in the United States. If your business relies heavily on communication between employees and customers, a functional VoIP system is a must. The following are some things you can do to improve VoIP system performance.

Optimizing Network and Hardware Resources

It is important to optimize your VoIP system’s network and hardware resources to ensure flawless functionality. The first step is to determine the number of concurrent users you will be supporting with your VoIP system. Once you know this, you can assess the type of hardware and networking infrastructure needed for optimal performance.

Using QoS Settings

QoS, or Quality of Service, is a system setting that helps prioritize traffic over a network. It can be used to ensure your VoIP calls are given priority over other types of internet traffic. Properly configured QoS settings can help improve call quality and reliability.

Stable Internet Connection

Having a stable internet connection is essential for any VoIP setup. If you are using a broadband connection, it’s important to avoid packet loss or jitter on the line. A good way to do this is by testing your internet connection’s performance using a speed test website and monitoring it over time.

 Optimizing Media Settings

VoIP systems rely heavily on media settings. It is important to use the right codecs and settings for top-notch performance. This can help ensure that your VoIP calls have crystal clear audio quality and minimal latency issues.

Security Measures

Security is one of the most important aspects of any VoIP system. Your VoIP system must be properly secured to avoid data breaches and other malicious attacks. Here are a few security measures you should take:

• Encryption-Utilize encryption technologies such as Secure Real-Time Transport Protocol (SRTP) to protect your VoIP calls from being intercepted.

• Firewall Protection-Make sure you have a firewall installed and configured correctly on your network to protect against malicious attacks.

• Authentication/Authorization-Utilize authentication and authorization protocols such as RADIUS or TACACS+ when connecting devices to the VoIP system.

Implementing the right security measures can be difficult, which is why working with professionals is so crucial. Working with CrafTech Computer Solutions can help you avoid VoIP security mistakes. 

By following these tips, you can ensure your VoIP setup is performing correctly. Make sure to review your system regularly and adjust settings as needed to keep up with changing technology and customer needs. 

Put These Tips To Use

With the right planning and maintenance, a properly managed VoIP system will go a long way toward improving communication and productivity within your business. At CrafTech Computer Solutions, we know how to keep VoIP systems functional and reliable.